Implementing and supporting Slate CRM for your institution doesn’t need to be hard.
As a Slate Platinum Preferred Partner, our experienced higher education consultants deeply understand Slate product functionality and associated business processes.
From recruiting and enrollment to alumni relations, let us be your guide.
Rapid resolution to all your Slate questions. With unlimited requests, RHB Direct is here to help propel your team forward as you optimize your use of Slate. Learn more…
From the configuration of key automation features to the creation of customizations and reports, we will ensure that you and your team can implement Slate efficiently and effectively. Learn more…
You’ve implemented Slate, but now what? Let RHB help you maximize your instance through our advanced implementation services. We can help you assess and build custom campaigns, customize your applications and configure widgets and workflows in ways that will enable your team to make the most of Slate. Learn more…
Our on-site training modules make it easy for your team members to acquire the knowledge and skills needed to amplify your Slate instance. This one-day session (limited to ten people) provides comprehensive instruction through hands-on activities and role-focused training, all based on client needs. Learn more…
Are you letting Slate do everything it can for you? Determine whether you’re getting the most out of Slate through our diagnostic. This comprehensive review and assessment of each module will help your institution streamline its process, create efficiencies and build new elements using the many tools included within Slate. Learn more…
Our Slate CRM services for Higher Education are delivered by our RHB division.
Our mastery of the powerful Slate CRM enables us to offer a wide range of services that are exclusive to your institution and tailored to your team’s needs.
For clients new to Slate, we offer signature implementation and consultation services that help you leverage the system’s full capabilities, with processes that meet your institution’s specific objectives.
And, if you’ve already adopted Slate, we can help you maximize your instance through advanced implementation services and personalized consultations with our in-house experts.
As a Slate Preferred Partner, our tiered approach to pricing and individualized maintenance and care capabilities means that you can shape a service profile with the utmost value.
Initially, this service was to revitalize their incumbent CRM as part of the Enrollment Improvement Initiative (EII) of which SIG served as...
After using several systems to track a variety of student populations, UNWSP needed a more efficient way to gather and sort data...
UNWSP wanted to enhance student engagement by creating a seamless and transparent experience, from recruiting all the way through graduation. They knew...
Seton Hall relied on SIG’s thorough understanding of how to get data and documents out of UNICAS using the Liaison API’s and...
“Our ability to integrate data from a common application system with our CRM (Slate) was a milestone that we achieved largely due to our partnership with SIG. We have benefitted many times from our consultant’s knowledge, expertise, and support, both during and after engagements.”
“I was impressed by RHB’s expertise in marketing team structure and cultural assessment. This led me to advocate for an investment from our leadership in a process that could guide the optimal resourcing of MarCom to support our transition and growth into a university structure. The thorough and professional process by RHB produced insightful recommendations that were well-received by our president’s cabinet. As a result, our Marcom division is now embracing a new identity as strategic partners, moving beyond traditional service providers.”
“We came to SIG with a problem and they delivered a solution, in a major way! We needed the ability to utilize the information being provided in the Faculty Feedback section to generate solutions for students. SIG was able to create a custom page that allows our Academic Advisors to see the information in real-time, contact students and leave comments. SIG stuck with us through each phase of project: conceptualization, building and revising the page, testing and finally implementation. Our SIG consultant, Kyle Jackson, was top-notch! We are excited to continue our working partnership with SIG and Kyle for future projects.”
“Thanks to our partnership with RHB, Auburn University has engaging portals that showcase the Auburn experience. RHB’s research methodologies, Circles of Influence, and a Coherence Inventory, provided invaluable insights, ensuring the portals are not just functional but also address procedural challenges. They guide students through confusing processes while threading in messaging of what it means to be part of The Auburn Family. Both our visit and applicant experience portals not only captivate prospective students but also make the journey both informative and inspiring. Our portals are high-touch and highly personalized, ensuring every interaction invites students to become part of the Auburn Family.”
“Thank you for the support and guidance during this process, which highlighted a number of areas of opportunity which are now being reviewed and prioritized.”
“Not only did they help us with the implementation, but they also helped us streamline some of our processes by leveraging their experience with other institutions. We are thankful for our relationship with SIG and will continue to utilize them for ongoing support and projects. We already have our next project with them scheduled to launch this summer.”
“The consolidation of the legacy Banner systems is a significant step toward realization of a long-term benefit for the SU System. The new Banner platform will facilitate operational efficiencies across campuses and create opportunities for greater economies of scale due to cost savings from duplicative expenses. Students will enjoy consistent academic experiences regardless of location, and common business processes will enable campuses.”
“SIG didn’t do it as consultants but as Team Members. Everyone was on the front line working very hard, long hours; not just getting the job done but guiding us from experience and teaching us along the way. At the heart of our success was not some corporate philosophy but the SIG staff that helped us make the greatest impact.”
