“The SIG Back-to-Basics project streamlined how we package financial aid, leveraging the built-in capabilities of the system, and providing more timely and improved student services. We received considerable value for our dollar invested.”
SIG specializes in CRM consulting, implementation, and support for higher education.
SIG partners with leading CRM providers for higher education.
Our experts are well versed in the capabilities of each solution.
From colleges just getting started to universities looking for a fully connected campus, SIG is here to help. We focus on improving outcomes by automating processes, building and optimizing dashboard analytics, and extending your capabilities to meet your specific challenges. Give us a call today to get started.
Initially, this service was to revitalize their incumbent CRM as part of the Enrollment Improvement Initiative (EII) of which SIG served as...
After using several systems to track a variety of student populations, UNWSP needed a more efficient way to gather and sort data...
Ottawa University (OU) was struggling to manage the financial clearance information for incoming students in three separate systems and manually using excel...
Arizona State University celebrating 10 years of working with Salesforce and 10 years at Global Launch.
...
“The SIG Back-to-Basics project streamlined how we package financial aid, leveraging the built-in capabilities of the system, and providing more timely and improved student services. We received considerable value for our dollar invested.”
“An excellent partner. They were so knowledgeable, prompt, and professional. I think they went above and beyond on our behalf many times. They really took the time to understand our needs and desires, when we were off base or limited in understanding, they explained why an alternative way of achieving our goal would be better…I felt like I didn’t really have to “drive the bus” hard like I had in a previous integration at another institution, I was regularly informed and consulted, but they made the project happen.”
“Our ability to integrate data from a common application system with our CRM (Slate) was a milestone that we achieved largely due to our partnership with SIG. We have benefitted many times from our consultant’s knowledge, expertise, and support, both during and after engagements.”
“I was impressed by RHB’s expertise in marketing team structure and cultural assessment. This led me to advocate for an investment from our leadership in a process that could guide the optimal resourcing of MarCom to support our transition and growth into a university structure. The thorough and professional process by RHB produced insightful recommendations that were well-received by our president’s cabinet. As a result, our Marcom division is now embracing a new identity as strategic partners, moving beyond traditional service providers.”
“Thanks to our partnership with RHB, Auburn University has engaging portals that showcase the Auburn experience. RHB’s research methodologies, Circles of Influence, and a Coherence Inventory, provided invaluable insights, ensuring the portals are not just functional but also address procedural challenges. They guide students through confusing processes while threading in messaging of what it means to be part of The Auburn Family. Both our visit and applicant experience portals not only captivate prospective students but also make the journey both informative and inspiring. Our portals are high-touch and highly personalized, ensuring every interaction invites students to become part of the Auburn Family.”
“Thank you for the support and guidance during this process, which highlighted a number of areas of opportunity which are now being reviewed and prioritized.”
“A seamless roll-out occurred on the same weekend the entire university was directed to all remote operations. That we succeeded in such a comprehensive upgrade of our Banner system over a single weekend with no disruption is an exceptional result.”
“Not only did they help us with the implementation, but they also helped us streamline some of our processes by leveraging their experience with other institutions. We are thankful for our relationship with SIG and will continue to utilize them for ongoing support and projects. We already have our next project with them scheduled to launch this summer.”
