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Success Stories

SIG clients achieve new levels of success and transform the experiences of students, staff, faculty, and alumni.

SIG case study Oracle Finance Implementation

University of Memphis

Redefining Efficiency: UofM’s Banner Assessment and Improvement Initiative

Assess the utilization of the Banner system modules including student, financial aid, student accounts, human resources/ payroll and finance. The project was to develop a shared understanding of the current…

The Claremont Colleges

Claremont College Consortium

From Shared Challenges to Shared Success: Claremont Colleges’ ERP Evolution

The President’s of the Claremont Colleges consortium issued an RFP soliciting assistance to assess the consortial student information needs and the evolving and changing ERP market for student information systems….

University of Texas at Arlington

University of Texas, Arlington (UTA)

Data-Driven Decisions: How UTA Transformed Its Enrollment Pipeline with Advanced CRM

In order to reach enrollment goals and improve student engagement, UTA wanted to acquire a Customer Relationship Management system (CRM) to improve enrollment and student success. The system also needed…

San Mateo Community College District

San Mateo Community College District

From Inquiry to Graduation: SMCCD’s Comprehensive CRM Transformation

SMCCD desired to implement new business processes and related technology to make it easier for students to apply, succeed, and complete college. The ability to engage with prospective and current…

SIG provides Oracle Finance Implementation

University of La Verne

Maximizing Engagement: La Verne’s Strategic Shift to Slate CRM

Initially, this service was to revitalize their incumbent CRM as part of the Enrollment Improvement Initiative (EII) of which SIG served as a permanent member for the duration of the…

SIG case study Oracle Finance Implementation

Piedmont Technical College

Transforming Challenges into Opportunities: Piedmont Technical College’s Lean Journey

During the economic downturn that affected the entire nation, Piedmont Technical College (PTC) had to redefine how to maintain its level of quality services during a time of declining revenue….

SIG provides Oracle Finance Implementation

Portland State University

Breaking Down Silos: PSU’s Path to Unified Business Intelligence

SIG was hired to assist Portland State University (PSU) to improve their data-driven decision making business intelligence to remain competitive and financially sound in an environment of increasing costs, and…

SIG case study Banner 9

University College Dublin

First Irish Institution to Upgrade to Banner 9

The University College Dublin (UCD) is the largest University in Ireland with six colleges and thirty-seven schools offering a range of programs. The student population has more than 33,000 students…

SIG case study lifecycle program

University of Leeds

Optimizing Banner: Leeds University’s Student Success Journey

SIG reviewed the University’s Banner Student, Financial Aid, Student Accounts Receivable, and associated processes. The project goal was to assist with fast-tracking business processes requirements that would provide the foundation…

Calvin University logo

“I was impressed by RHB’s expertise in marketing team structure and cultural assessment. This led me to advocate for an investment from our leadership in a process that could guide the optimal resourcing of MarCom to support our transition and growth into a university structure. The thorough and professional process by RHB produced insightful recommendations that were well-received by our president’s cabinet. As a result, our Marcom division is now embracing a new identity as strategic partners, moving beyond traditional service providers.”

–Tim Ellens, Director of Marketing and Brand Steward, Calvin University

Ottawa University

“An excellent partner. They were so knowledgeable, prompt, and professional. I think they went above and beyond on our behalf many times. They really took the time to understand our needs and desires, when we were off base or limited in understanding, they explained why an alternative way of achieving our goal would be better…I felt like I didn’t really have to “drive the bus” hard like I had in a previous integration at another institution, I was regularly informed and consulted, but they made the project happen.”

–Alan Reger – Finance Advisor Manager, Ottawa University

Seton Hall Logo

“Our ability to integrate data from a common application system with our CRM (Slate) was a milestone that we achieved largely due to our partnership with SIG. We have benefitted many times from our consultant’s knowledge, expertise, and support, both during and after engagements.”

–Christopher Cuccia, Vice Provost for Academic Affairs, Seton Hall University

Lasell University logo

“The RHB team that lived and breathed the Lasell experience during their research truly looked under every rock to best tell our story. RHB did a great job of learning how the institution’s history runs through our students of today, and how we can attract new students through our story. In their words, they truly learned our DNA.”

–Chris Gray, Associate Vice President of Enrollment Management, Lasell University

Wheaton College logo

“The SIG Back-to-Basics project streamlined how we package financial aid, leveraging the built-in capabilities of the system, and providing more timely and improved student services. We received considerable value for our dollar invested.”

— Wendy Woodward -Chief Information Officer at Wheaton College

NC State University logo

“We contracted with RHB because we were looking for a fresh perspective on how we could continue to evolve to achieve our goal to be one of the top in-house marcom units in higher education … RHB provided an in-depth analysis and solid recommendations for everything from strategy to staffing, org structure, systems, and spend. It was a very helpful process.”

–Mark Minor, Assistant Vice Chancellor for Marketing & Communications, NC State University


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