Fairfield University

Strategic Growth in a Competitive Market: Fairfield University's Enrollment Success Story

institutional profile

Fairfield University is a private Jesuit university located in Fairfield, Connecticut. Founded in 1942, it has grown into a distinguished institution known for its strong academic programs, commitment to social justice, and vibrant campus community

Challenge

Located in the hypercompetitive northeast market, Fairfield University needed not only to increase its ability to shape a class—to help strengthen retention and increase net student revenue—it also wanted to carefully thread the needle of attracting more students from Jesuit high schools or who identify as Catholic while simultaneously making students from all faith backgrounds feel welcome at Fairfield.

Solution & Benefits

As one of the first clients to work with RHB to bring its search in-house, Fairfield received counsel to create and successfully launch a multi-channel RHB lead and application generation campaign. This campaign aimed to inform, inspire and motivate 10th and 11th-graders through a combination of print and digital communication flows, all driving toward expertly designed dynamic search portals.

Key components of the solution included:

  • Segmented, inclusion-minded emails and dynamic portal content that reflected the institution’s unique position in its competitive marketplace and tied back to institutional goals and priorities
  • Identification of primary and expansion markets for name licensing as part of strategic search counsel
  • Development of an innovative engagement scoring system to predict applicant propensity to yield, which Fairfield used to shape its admitted student pool

Results

In the three admission cycles since it began its work with RHB, Fairfield University has seen extraordinary success:

  • Applications have increased by 23% (from 12,586 to 15,463)
  • Selectivity has dropped 11 points (from 56% to 45%)
  • Yield has increased 5 points (from 16% to 21%)
  • New student enrollment has grown 29%, with annual gains of:
    • 13% in 2021 (the first enrollment cycle after the COVID enrollment year)
    • 6% in the following year
    • 8% in the most recent year
  • First-year Catholic student enrollment has increased 18%
  • First-year enrollment from Jesuit high schools has grown from 60 to 94 students

How SIG & RHB Can Help

As part of the SIG family, RHB continues to offer specialized expertise in enrollment management and marketing. Together, we provide comprehensive solutions for institutions facing complex challenges in higher education:

  • Strategic Enrollment Management: Develop customized, multi-channel campaigns and engagement scoring systems to boost applications and yield
  • Data-Driven Decision Making: Leverage analytics to inform recruitment strategies and optimize student interactions
  • Brand Positioning: Craft messaging that reflects your institution’s unique position while maintaining inclusivity
  • Technology Integration: Ensure seamless integration of marketing and enrollment technologies
  • Comprehensive Planning: Align enrollment goals with institutional priorities and provide ongoing support for adaptation

By partnering with SIG/RHB, institutions gain access to proven strategies and innovative solutions to achieve their enrollment goals in today’s competitive landscape.


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