Business Intelligence + Reporting

Portland State University

Breaking Down Silos: PSU's Path to Unified Business Intelligence

institutional profile

Portland State University (PSU) is a public research institution in downtown Portland, Oregon. Founded in 1946, it’s now Oregon’s largest university with about 25,000 students. PSU offers over 200 degree programs across 7 colleges, with strengths in urban planning, social work, and sustainability. Known for its motto “Let Knowledge Serve the City,” PSU emphasizes community engagement and maintains strong ties with local businesses and government. The university is recognized for its urban research and diverse student body, including many non-traditional students

Challenge

PSU was looking to implement a comprehensive legacy reporting solution, necessitating major business process changes. To increase transparency, they were eliminating information silos and fostering data stewardship. This required standardizing reporting environments, deploying an enterprise-wide system, integrating cross-departmental processes, removing redundant systems and data entry, clarifying roles, enhancing training, and streamlining processes for scalability.

Solution

SIG was hired to assist Portland State University (PSU) to improve their data-driven decision making business intelligence to remain competitive and financially sound in an environment of increasing costs, and decreasing funding which included:

General project management
Provided Banner Operational Data Store consultant for on-site work
Provided Banner Finance functional consultant
Assisted with discovery of shadow systems
Streamlined operations
Resolved technical issues
Drove the generation of prioritized reporting solutions
Examined business processes to identify issues and pursue opportunities for improvements

How SIG Can Help

Since our inception in 1988, we have been a trusted partner to higher education institutions globally. Providing technology consulting services, including comprehensive strategy, implementation, and managed support for a myriad of IT solutions. From Business Process, CRM, Cybersecurity, Project and Change Management, to Implementation, BI, and Analytics, our extensive consulting services can help your school reach new levels of success. Contact us today to learn how we can help your institution thrive.

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