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Stay updated on higher education news, improve outcomes, and streamline processes.
Stay updated on higher education news, improve outcomes, and streamline processes.
SIGConnect 365 is dedicated to creating an environmentally friendly and sustainable model by connecting people through virtual events held year-round. Originally launched...
In today’s educational landscape, universities are continually seeking innovative ways to enhance student engagement and streamline administrative processes. Enter Agentforce from Salesforce—a...
As businesses evolve with digital transformation, using artificial intelligence (AI) in customer support and operational efficiency has become critical. Salesforce, a customer...
CHARLOTTE, NORTH CAROLINA, UNITED STATES, January 22, 2025 Ridgemont Equity Partners (“Ridgemont”), a middle market private equity investor, today announced its investment...
We are SOC2 Type II Compliant, which was developed by the American Institute of Certified Public Accountants (AICPA) and affirms that we...
SAN DIEGO, CALIFORNIA, UNITED STATES, May 16, 2024 Strata Information Group, Inc. (“SIG”), a leading provider of comprehensive IT services to higher...
UNWSP wanted to enhance student engagement by creating a seamless and transparent experience, from recruiting all the way through graduation. They knew...
In the spring of 2020, Roosevelt University acquired Robert Morris University to better serve student demand for modern educational programs. The goal...
With much of Bucknell’s critical infrastructure running in Amazon Web Services (AWS), adding their ERP to the platform was an easy decision....
Workday Rising is Vegas-bound with hundreds of expert-led sessions, hands-on experiences, industry-specific solutions, and peer networking opportunities to get you inspired.
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SICAS Summit brings together member campuses from across New York State to exchange ideas on how to best use technology in daily operations, including Ellucian updates and other partner companies.
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Join us in Los Angeles, CA for this premiere event for college admission counseling professionals.
...Empowering MSU's Kinship Care Resource Center: Streamlining Family Support with Salesforce Solutions
Michigan State University’s Kinship Care Resource Center faced a critical juncture in its operations and service delivery. The Center anticipated a significant increase in the number of families requiring support, which threatened to overwhelm their existing systems and processes. Without adequate tools, Navigators struggled to efficiently manage monthly outreach and incoming support requests from caregivers, potentially compromising the quality and timeliness of their services.
Furthermore, the Center lacked a comprehensive solution for managing a public resource directory and tracking referrals to relatives caring for children. This gap in their technological infrastructure hindered their ability to provide seamless support and maintain accurate records of their interventions. The Center recognized the urgent need for a robust, integrated system that could scale with their growing demands, streamline Navigator workflows, and enhance their ability to connect caregivers with vital resources.
As the demand for kinship care support continued to rise, MSU sought a solution that would not only address these immediate challenges but also position the Kinship Care Resource Center for long-term success in serving Michigan’s families.
Michigan State University (MSU) School of Social Work provides support for Kinship Caregivers through Experience Cloud.
Breaking Down Silos: UNWSP's Comprehensive Admissions Data Solution
University of Northwestern – Saint Paul had been using several systems to track a variety of populations from potential students to admitted students at various levels including dual enrollment, undergraduate and graduate.
Different information was gathered and housed in various departments throughout the university, which made the processing of student information inefficient and often out of date. The university needed an efficient way to gather and sort data on a wide range of groups depending on where the students were in the application or matriculation process and share inquires across the various populations.
The university had been using several systems to track various populations from potential students to admitted students at various levels including dual enrollment, undergraduate and graduate. Different information was gathered and housed in various departments throughout the university, making the processing of student information inefficient and often outdated. The university needed an efficient way to […]
“The RHB team that lived and breathed the Lasell experience during their research truly looked under every rock to best tell our story. RHB did a great job of learning how the institution’s history runs through our students of today, and how we can attract new students through our story. In their words, they truly learned our DNA.”
–Chris Gray, Associate Vice President of Enrollment Management, Lasell University
“Not only did they help us with the implementation, but they also helped us streamline some of our processes by leveraging their experience with other institutions. We are thankful for our relationship with SIG and will continue to utilize them for ongoing support and projects. We already have our next project with them scheduled to launch this summer.”
–Andy Gammons – Director of Traditional Admissions at University of Northwestern
“SIG didn’t do it as consultants but as Team Members. Everyone was on the front line working very hard, long hours; not just getting the job done but guiding us from experience and teaching us along the way. At the heart of our success was not some corporate philosophy but the SIG staff that helped us make the greatest impact.”
–Eric Vuillemot – Associate Vice President Enterprise Applications at Roosevelt University
“By refining our goals with Salesforce, we’ve been able to achieve more than we’ve ever imagined, accomplishing more than 200 integrations and development projects in the last 3 years alone.”
— Mark Kaech – Director Fiscal & Business Operations & Misty Williams – Assistant Director, Human Resources & System Operations at ASU Global Launch
“We simply would not have been able to do our Slate implementation without our partners from SIG. Their knowledge of Banner, Slate, and our business processes made it so that we were successful and met all of our implementation goals. Not only did they help us with the implementation, but they also helped us streamline some of our processes by leveraging their experience with other institutions. We are thankful for our relationship with SIG and will continue to utilize them for ongoing support and projects. We already have our next project with them scheduled to launch this summer.”
–VP of Admissions at University of Northwestern – Saint Paul
“The consolidation of the legacy Banner systems is a significant step toward realization of a long-term benefit for the SU System. The new Banner platform will facilitate operational efficiencies across campuses and create opportunities for greater economies of scale due to cost savings from duplicative expenses. Students will enjoy consistent academic experiences regardless of location, and common business processes will enable campuses.”
–Dr. Ray Belton – President-Chancellor
“A seamless roll-out occurred on the same weekend the entire university was directed to all remote operations. That we succeeded in such a comprehensive upgrade of our Banner system over a single weekend with no disruption is an exceptional result.”
–Mark Lande – Chief Applications Officer at University College Dublin
“SIG is seasoned and extremely professional and has provided seamless continuity. They have been instrumental in our ability to provide the same quality of service to our students and faculty.”
–Charles-Henri Sanson, Interim Executive Director Software Services and Information Architecture, Fordham University
